| State Agency KPM Links - Benchmark #12 |
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| Linked KPMs, FY 08 |
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Click on the links below to see an analysis of each Key Performance Measure (KPM) from the agency’s 2008 Annual Performance Progress Report. All links go to a short pdf (current as of 2/2/09).
A check in the "On Target?" column means actual data was at or better than target in the most recent year shown in the agency's 2008 Annual Performance Progress Report.
Economic and Community Development Department
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On Target?
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| PM #1: Total jobs created (est.) |
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| PM #3: Personal income tax generated by the Department's investment in jobs |
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Employment Department
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PM #1: % of job seekers who got a job with a new employer after registering with the Employment Department
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| PM #2: % of Job Seekers who were in employment two quarters after registering with the Employment Department |
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| PM #3: Total cost of B&ES programs divided by the total number of job seekers entered into employment after receiving services |
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| PM #4: % of initial unemployment insurance payments made within 21 days of eligibility |
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| PM #6: Total cost of UI programs divided by the total number of initial claims for UI benefits filed |
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| PM #7: % of cases requesting a hearing that are heard or are otherwise resolved within 30 days of the date of request |
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| PM #8: Percentage of orders issued within the standards established by the user agencies |
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| PM #9: Average number of days to issue an order following the close of record |
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| PM #10: Total cost of OAH programs divided by the total number of referrals |
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PM #11: % of cases requesting an appeal that receive a decision within 45 days
of the date of request
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PM #12: % of new status determinations completed within 90 days of the
end of the liable quarter
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| PM #14: % of customers rating their satisfaction with the agency's customer service as "good" or "excellent": overall, timeliness, accuracy, helpfulness, expertise, availability of information |
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Community Colleges and Workforce Development
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| PM #5: Percentage of dislocated workers who obtained employment with at least 80% of prior earnings |
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| Linked KPMs, FY 07 |
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Click on the links below to see an analysis of each Key Performance Measure (KPM) from the agency’s 2007 Annual Performance Progress Report. All links go to a short pdf.
A check in the "On Target?" column means actual data was at or better than target in the most recent year shown in the agency's 2007 Annual Performance Progress Report.
Employment Department
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On Target?
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PM #4: Percent of initial unemployment insurance payments made within 21 days of eligibility
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| PM #5: Percent of claims which are related to job separation that are adjudicated within 21 days of issue detection |
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| PM #6: Total cost of UI programs divided by the total number of initial claims for UI benefits filed |
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| PM #7: Percent of claims which are unrelated to job separation that are adjudicated within 21 days of issue detection. |
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| PM #8: Percent of cases in which adjudication meets a standard of quality |
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| PM #9: Percent of cases requesting a hearing that are heard or are otherwise resolved within 30 days of the date of request |
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| PM #10: Percent of UI appeals that meet a standard of quality |
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| PM #11: Percent of orders issued within the standards established by user agencies |
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| PM #12: Average number of days to issue an order following the close of record.of lower authority appeal. |
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| PM #13: Total cost of OAH programs divided by the total number of referrals |
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| PM #14: Percent of cases requesting an appeal that receive a decision within 45 days of the date of request. |
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| PM #15: Percent of employers that submitted tax reports by the due date |
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| PM #16: Percent of employers that submitted tax payments by the due date |
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PM #18: Percent of customers rating their satisfaction with the agency's customer service as "good" or "excellent": overall, timeliness, accuracy, helpfulness, expertise, availability of information
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Community Colleges and Workforce Development
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| PM #5: Percentage of dislocated workers who obtained employment with at least 80% of prior earnings |
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| Linked KPMs, FY 06 |
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Click on the links below to see an analysis of each Key Performance Measure (KPM) from the agency’s 2006 Annual Performance Progress Report. All links go to short Word documents (doc).
A check in the "On Target?" column means actual data was at or better than target in the most recent year shown in the agency's 2006 Annual Performance Progress Report.
Employment Department
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On Target?
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PM #4: Percent of initial unemployment insurance payments made within 21 days of eligibility
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| PM #5: Percent of claims which are related to job separation that are adjudicated within 21 days of issue detection |
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| PM #6: Total cost of UI programs divided by the total number of initial claims for UI benefits filed |
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| PM #7: Percent of claims which are unrelated to job separation that are adjudicated within 21 days of issue detection. |
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| PM #8: Percent of cases in which adjudication meets a standard of quality |
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| PM #9: Percent of cases requesting a hearing that are heard or are otherwise resolved within 30 days of the date of request |
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| PM #10: Percent of hearings that meet a standard of quality. |
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| PM #11: Percent of orders issued within the standards established by user agencies |
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| PM #12: Average number of days to issue an order following the close of record.of lower authority appeal. |
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| PM #13: Total cost of OAH programs divided by the total number of referrals (request for hearing) |
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| PM #14: Percent of cases requesting an appeal that receive a decision within 45 days of the date of request. |
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| PM #15: Percent of employers that submitted tax reports by the due date |
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| PM #16: Percent of employers that submitted tax payments by the due date |
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PM #18: Percent of customers rating their satisfaction with the agency's customer service as "good" or "excellent": overall, timeliness, accuracy, helpfulness, expertise, availability of information
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Community Colleges and Workforce Development
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| PM #5: Percentage of dislocated workers who obtained employment with at least 80% of prior earnings |
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| Linked KPMs, FY 05 |
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Click on the links below to see an analysis of each Key Performance Measure (KPM) from the agency’s 2005 Annual Performance Progress Report. All links go to short Word documents (doc).
A check in the "On Target?" column means actual data was at or better than target in the most recent year shown in the agency's 2005 Annual Performance Progress Report.
(updated October 2005)
Employment Department
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On Target?
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PM #1: Percent of job seekers who got a job with a new employer after registering with the Employment Department
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| Linked KPMs, FY 04 |
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Click on the links below to see an analysis of each Key Performance Measure (KPM) from the agency’s 2004 Annual Performance Progress Report. All links go to short Word documents (doc).
A check in the "On Target?" column means actual data was at or better than target in the most recent year shown in the agency's 2004 Annual Performance Progress Report.
(As published in the 2005 Benchmark Performance Report)
Employment Department
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On Target?
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PM #1: Percent of job seekers who got a job with a new employer after registering with the Employment Department
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